Our standard styling package includes an 8 week hire period, made up of 4 weeks paid hire plus an additional 4 weeks complimentary, unless otherwise arranged.

Every property is different, so we don't have a set price for styling. Pricing depends on factors such as the size of the home, the number of rooms being styled, the level of styling required and the location of the property. If you're interested in styling your home, simply request a quote and our team can provide an estimate based on your property.

Before installation, we kindly ask that all surfaces are cleared and existing décor and wall art are removed unless otherwise advised. Every property is different, so our team will brief you on exactly what needs to be removed, kept or prepared during your consultation or via phone or email prior to installation.

Once your property has sold, simply let us know. We will arrange a suitable date and time with you or your agent to return and pack down the furniture, generally within two weeks of the property selling.

Yes. This is what we call Integrated Styling, where we work with selected existing pieces and introduce Serenity furniture, artwork and accessories to complete the home. Integrated styling is assessed on a case by case basis, as it may not be suitable for every property. Our team would be happy to meet with you and discuss whether this option will work for your home.

Our experienced stylists carefully select each piece specifically for your property, considering its architecture, layout, features and target market. Rather than selecting individual pieces, you can leave the creative direction in the hands of our team, who will create a cohesive look designed to complement your home and present it at its very best.

Yes. While we are based on the Sunshine Coast, we can service properties from the Gold Coast through to Hervey Bay. Travel outside our standard service area is assessed on a case by case basis and additional travel fees will apply.

Payment is required in full prior to installation, along with a signed copy of our Service Agreement. We also offer Elepay, a pay later option for eligible clients. If you'd like to explore this option, please contact our team and we can send you the details.

Unfortunately, we aren't able to move or store your existing furniture and belongings. However, we work with trusted local removalists and storage providers and would be happy to recommend someone to assist you before your styling installation.

We recommend getting in touch as early as possible, particularly during busy selling periods. Installation availability can fill quickly and contacting us early gives us the best opportunity to work around your preferred photography and campaign dates.

No, for health and safety reasons, we require the property to be vacant during installation and pack down. Our team will be carrying and moving furniture, artwork and larger items throughout the property, so having the home clear of clients, occupants, children, pets and other trades allows our team to work safely and efficiently.

Access will be arranged with you or your agent prior to installation, and we'll let you know once our team has completed the property.